Shipping policy

Thank you for shopping with Essentiaware. We are committed to providing a clear and reliable shopping experience. Please review the information below regarding order processing, shipping, and delivery.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully received.Orders are generally not processed or shipped on weekends or holidays.Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

SHIPPING DESTINATIONS

We currently ship to eligible addresses within the United States.We currently do not ship to:

• Alaska

• Hawaii

• Puerto Rico

• Guam

• U.S. Virgin Islands

• American Samoa

• Northern Mariana Islands

• APO/FPO/DPO military addresses

Orders placed with shipping addresses in excluded locations may be cancelled and refunded.

DELIVERY TIMES

Delivery within the United States generally takes 5–10 business days after your order has been processed and shipped.With our normal processing time of 1–3 business days, the estimated total delivery timeframe is approximately 6–13 business days from the date your order is placed.Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, inventory availability, and other circumstances outside our control.

SHIPPING AND FULFILLMENT

Shipping is available to eligible U.S. destinations for products and variants that are available for shipment within the United States. Shipping origin and availability may vary depending on the product, selected variant, inventory availability, and shipping option.

SHIPPING RATES

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.The available shipping options and applicable charges may vary depending on the delivery address and products in your order.

ORDER TRACKING

Once your order has shipped, tracking information will be sent to the email address provided at checkout when tracking is available.Please allow some time for tracking information to become active after shipment.

INCORRECT OR INCOMPLETE SHIPPING INFORMATION

Please ensure that your shipping address is accurate and complete when placing your order.Essentiaware is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at support@essentiaware.com. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

LOST, DAMAGED, OR SIGNIFICANTLY DELAYED SHIPMENTS

We will review the shipment information and work with you to determine the appropriate next steps based on the circumstances and applicable carrier information.

CONTACT US

If you have any questions regarding shipping or your order, please contact us:

Email: support@essentiaware.com