Shipping policy
Thank you for shopping with Essentiaware.
Order Processing
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Delivery within the United States typically takes 5–10 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the status of your shipment.
Shipping Rates
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete at the time of purchase. Essentiaware is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us at support@essentiaware.com and we will do our best to assist you.
Shipping Restrictions
We currently ship to 55 US states and regions only. We do not ship to the following locations:
Alaska
Hawaii
Puerto Rico
Guam
US Virgin Islands
American Samoa
Northern Mariana Islands
APO/FPO/DPO military addresses
Orders placed from these locations will not be fulfilled and will be cancelled and refunded. If you are unsure whether we ship to your area, please contact us at support@essentiaware.com before placing your order.
Contact Us
If you have any questions regarding shipping, please contact us at:support@essentiaware.com